1. About Us
Ceylóna (“we”, “our”, “us”) is an Australian business providing travel and arts-related
services. We take reasonable steps to protect the personal information we collect.
2. Information We Collect
We collect personal information you provide directly to us, including:
- Name
- Email and phone number
- Booking details
- Loss or damage to personal property
- Passport and travel information (when required to complete bookings)
We also collect basic website usage information such as IP address and analytics data.
3. Why We Collect Your Information
We collect this information so we can:
- Respond to enquiries
- Organise and manage your travel bookings
- Provide requested services
- Meet legal or regulatory obligations
We do not use your information for unsolicited marketing.
You will only receive marketing if you choose to opt in.
4. Sharing Your Information
We may share your information with travel suppliers (such as hotels, tour operators, and booking partners) when needed to complete your booking.
Some of these partners are located overseas. By providing your information, you consent to these necessary disclosures.
We may also share information if required by law.
5. Data Storage and Security
We take reasonable steps to protect your information, but no method of online
transmission is completely secure.
6. Retention
We keep your information only as long as needed to:
- Provide services
- Maintain basic business records
- Meet legal, tax, or regulatory requirements
7. Your Rights
You may request access to the personal information we hold about you, or ask us to correct it.
You may request deletion of your information, except where we are required to keep it for legal or tax reasons.
8. Cookies
We may use basic cookies and analytics to improve website performance. You can disable cookies in your browser.
9. Contact Us
If you have any questions about this policy or wish to make a privacy request please
contact us at
